Last Updated: [24 05 2015]

Welcome to Tuplex IT Solutions (“Tuplex”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”).
By using our Services, you agree to these Terms. If you do not agree, please stop using our Services.


1. Company Information

Business Name: Tuplex IT Solutions
Email: [email protected]

For any questions about these Terms, feel free to contact us via email.


2. Use of Our Services

2.1 Eligibility

You must be at least 18 years old to use our Services.

2.2 Acceptable Use

You agree not to:

  • Use our Services for unlawful or harmful purposes

  • Attempt unauthorized access to our systems

  • Upload viruses or malicious code

  • Infringe on the intellectual property rights of Tuplex or others

  • Interfere with the functionality or security of the Services


3. Accounts and Authentication

Some features may require an account. By creating an account, you agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Notify us immediately of unauthorized access

Tuplex is not responsible for losses resulting from compromised accounts caused by your actions.


4. Intellectual Property

All software, graphics, text, designs, trademarks, and content provided through our Services are owned by Tuplex IT Solutions or licensed to us.

You may not:

  • Copy, modify, distribute, or reproduce our content without written permission

  • Reverse-engineer, decompile, or attempt to extract source code

  • Use our branding or trademarks without authorization


5. Service Availability & Modifications

We may update, change, or discontinue any part of the Services at any time, without notice.
We do not guarantee uninterrupted or error-free operation of the Services.


6. Third-Party Services

Our Services may contain integrations or links to third-party platforms (e.g., hosting, analytics, payment processors, external websites). These third parties operate independently and have their own terms and policies.
Tuplex is not responsible for third-party content, actions, or data handling.


7. Payments & Billing (if applicable)

If you purchase any paid Services:

  • You agree to provide accurate billing information

  • You authorize us or our payment providers to process charges

  • All fees must be paid in full as stated at purchase

  • Payments are generally non-refundable unless required by law

If you do not currently offer paid services, let me know and I can remove this section entirely.


8. Proposals, Quotes & Projects (relevant for IT service companies)

If Tuplex provides IT, development, design, or consulting services:

  • Project estimates are not guaranteed delivery dates unless explicitly agreed

  • Work begins only after agreed payments or contracts

  • Additional revisions or scope changes may incur extra fees

  • Tuplex retains ownership of deliverables until final payment is made

  • Ownership of final deliverables transfers upon full payment

I can customize this to match exactly how your business works.


9. Limitation of Liability

To the fullest extent permitted by law:

  • Tuplex is not liable for indirect, incidental, consequential, or special damages

  • We provide the Services “as is” and “as available”

  • We do not guarantee that Services will meet your expectations or be error-free

  • Your sole remedy for dissatisfaction is to discontinue using the Services


10. Indemnification

You agree to indemnify and hold harmless Tuplex IT Solutions, its team members, and partners from any claims or damages arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Any infringement of third-party rights caused by your actions


11. Privacy Policy

Your use of the Services is governed by our Privacy Policy:
https://tuplexitsolutions.com/privacy-policy/


12. Termination

We may suspend or terminate your access to the Services at any time if:

  • You violate these Terms

  • We suspect unauthorized, fraudulent, or harmful activity

  • We are required by law to do so

Upon termination, your right to use the Services ends immediately.


13. Governing Law


Any disputes must be resolved under applicable local laws.

If you tell me your country, I can complete this section.


14. Changes to These Terms

We may update these Terms occasionally.
The “Last Updated” date will reflect the most recent changes.
Continued use of our Services constitutes acceptance of the updated Terms.


15. Contact Us

If you have questions about these Terms, please contact us at:

📧 [email protected]