Privacy Policy
Effective date: [24-07-2025]
This Privacy Policy explains how Tuplex IT Solutions (“Tuplex”, “we”, “us”, or “our”) collects, uses, and protects your information when you use our websites, products, and services (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Tuplex IT Solutions is an information technology services company providing [brief description: e.g., “software development, IT consulting, web services, and digital solutions”].
-
Company name: Tuplex IT Solutions
-
Contact email: [email protected]
If you have any questions about this Privacy Policy, you can contact us using the details above.
2. Information We Collect
2.1 Information You Provide Directly
We may collect information that you provide when you use our Services, such as:
-
Contact details (name, email, phone number, company name)
-
Account login details (username, password)
-
Messages sent through contact forms, email, or chat
-
Billing and payment information (processed securely by third-party providers)
2.2 Information Collected Automatically (Usage Data)
This may include:
-
IP address, browser type/version, device type
-
Pages visited and time spent
-
Error logs, diagnostic data
-
General location (based on IP)
2.3 Cookies and Similar Technologies
We use cookies to improve performance, remember preferences, and analyze usage. You may disable cookies through your browser settings, though some features may not work properly.
3. How We Use Your Information
We use collected information to:
-
Operate and maintain our Services
-
Respond to inquiries and provide support
-
Improve and customize user experience
-
Monitor performance, analytics, and usage trends
-
Maintain security and prevent abuse
-
Comply with legal obligations
4. When We Share Your Information
We do not sell your information.
We may share data with:
-
Trusted service providers (hosting, analytics, email delivery, payment processors)
-
Legal authorities when required
-
Parties involved in corporate restructuring or business transfers
All third-party partners are required to protect your data appropriately.
5. International Data Transfers
Your information may be processed in countries outside your own. When required, we use safeguards such as contractual protections.
6. Data Retention
We retain data only as long as necessary to deliver our services or meet legal requirements. When no longer needed, data is securely deleted or anonymized.
7. Security
We apply industry-standard technical and organizational measures to protect your information, but no system is 100% secure.
8. Your Rights and Choices
Depending on your location, you may have rights such as:
-
Access
-
Correction
-
Deletion
-
Restriction
-
Objection
-
Data portability
-
Withdrawal of consent
To exercise any rights, email us at [email protected].
9. Third-Party Links
Our Services may contain links to external websites. We are not responsible for their content or privacy practices.
10. Children’s Privacy
We do not knowingly collect data from individuals under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated date will always be reflected at the top.
